Vehicle Finance
Vehicle finance claims frequently concern issues such as mis-selling or undisclosed commission.
These claims may arise if crucial terms, fees, or incentives have not been fully and clearly disclosed, potentially resulting in unfair costs or unsuitable contractual arrangements.
In many cases, individuals discover many years after entering into the agreement that they have been paying over the odds or locked into terms that fail to meet their needs.
We’re here to help…
Get the compensation you deserve from the mis-sale of financial products.
All of our team are trained to explain things to you in a jargon-free way. If you ever want to speak to us, we’re always happy to help.
The quality of your service was excellent Everyone I spoke to were very helpful, they listened to what I had to say and never made me feel awkward. I will recommend you to anyone.
Mr Christie
FAQ’S
How much do you charge?
*Our fee for a successful claim against mis-sold vehicle finance is based on a tier system, please fee our fees and charges for more information.
How long does a claim take?
Claims can still be submitted to the lender, and you will receive confirmation once your complaint has been received. However, please note that the complaints process is currently paused until December 2025, in line with the FCA’s ongoing review of motor finance agreements.
A potential redress scheme may be introduced. We will update customers as more information becomes available.
Please also note that cancellation fees may apply in certain circumstances, in accordance with our terms.
For further information, please visit the FCA’s website: https://www.fca.org.uk/consumers/car-finance-complaints
What happens if my claim isn’t successful?
*All of our claims are completed on a no win, no fee basis. That means, the value of work we complete will be based on the amount of compensation you’re entitled to and not the work we do. This mitigates the risk of you having to pay us anything if your claim isn’t successful and also reflects that if you do not win, we will not get paid.
How was vehicle finance mis-sold?
Mis-selling is a reference to the affordability of the finance itself; if the lender knew you couldn’t pay for it, it’s highly likely it shouldn’t have been sold to you.
Undisclosed commission is about the fairness of the over-arching relationship between you and the lender; if something was kept from you that affected how much you’d pay, then it may have been an unfair relationship.
*Fees may be payable if you cancel outside of the cooling off period at a rate of £80+VAT for each hour spent working on your file and £10+VAT for each individual piece of correspondence. Our Legal Partners may also charge a fee if you cancel your claim once it is referred to them.
Claims we can help with
Pay Day Loan claim
Pay-day Loans are controversial, and for good reason. They are expensive, and, in our honest opinion, far too accessible for vulnerable consumers. That is why we help claim compensation for money which was lent where a consumer could never afford to repay it in the first place.
Plevin PPI Claim
“Plevin” is a Supreme Court judgment which many consumers don’t know about, but it’s one of the most controversial parts of the PPI “scandal”. The cost of PPI was rarely presented properly and many consumers don’t realise they can still get access to money they’re rightfully owed.
Packaged Bank Account claim
Packaged Bank Accounts are not always the product they promise to be. In fact, they present an idea of being the solution to problems you may never have and even if you did have them, they may not give you the peace of mind you really wanted or needed.
Investment claim
Investment are great for putting money to work. But they come with risk and sometimes, consumers invested money with businesses who didn’t take the right steps to explain or understand how a consumer wanted their money to be used. In some case, this resulted in huge losses and that simply
How can we help
It’s important you know we don’t do anything you’re not capable of doing. But, because we’ve been doing it for so long, we’re really good at it and we know precisely the right route for each claim.
Let us handle your claim for you so you can focus on the things that are more important.
Please note: You do not need to use a claims management company to make your complaint to your bank, and if your complaint is not successful you may be able to refer your claim to the Financial Ombudsman or FSCS for free
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